In the early hours of this morning, Liu Qiangdong, Chairman and CEO of Jingdong Group, sent an internal letter to all Jingdong distributors. Liu Qiangdong said in the letter that the company will not cancel the five insurances and one gold, but only lower the proportion of the provident fund, but still insist on the average median ratio, because many people still need it in the future. The future is responsible.
In addition, the company's cancellation of the basic salary is not to reduce everyone's salary! In order to make Jingdong Logistics survive, this choice requires all members to work hard to increase the number of shipments and increase the company's income. This is the original intention of this salary adjustment: the cancellation of the basic salary but a substantial increase in the package. The improvement of the package can only rely on the delivery staff, there is no other way.
The following is the full text of the internal letter:
Dear distribution brothers:
Every time I go out, I can't help but stare at the crowd on the street, because I can find your back on the street. Every time I see you, I feel excited and moved inside! Do you know? The first "car" purchased by Jingdong was a human tricycle, which was in the spring of 1999, when the company included me only three people! The first time I rode a tricycle to deliver the goods, the technology was not enough. I directly hit the stone pillar at the entrance of the Pioneer Park on the north side of Haidian Hospital. I was on the spot and held my chest and squatted on the side of the road for ten minutes. At that time, I was also very sad: "Why is life so difficult? Why do I have such a hardship for a famous university graduate?" But life always has to continue, complaining is useless, and if you want to survive in a big city, you can only choose to persist. Choose to adapt. Everyone knows that I am the son of a farmer, and I have the same origins and the same life experience. This makes me know that you know best about you. Recently, Jingdong Logistics has had some discussions on the adjustment of the five insurances and the basic salary and the basic salary. I also want to take this opportunity to talk with you.
The company has always insisted that all members pay five insurances and one gold in full, that is, they are afraid that they will not be able to support the elderly one day. I remember that many years ago, many distributors were not willing to pay the provident fund. They felt that they would not be able to leave the city one day. But looking back, today more than 70% of the managers of Jingdong Logistics have grown up from the distribution staff and the pickers. Not only have they fallen into the big cities, but they have basically become a family. More than one-third of the Beijing distribution staff ten years ago stayed in Beijing and bought a house. In 2018, Jingdong’s total amount of five insurances and one gold + commercial insurance paid by the distributors was more than the sum of the four or five private express delivery companies on the market. On average, the amount paid by each distributor was other private logistics. 3-6 times the company's delivery staff. In addition, during the Spring Festival, the company also granted a subsidy of 3,000 yuan per person for the duty brothers; some homes were destroyed due to various natural and man-made disasters, and the company will provide large subsidies; employees of more than five years, even including themselves Parents and children have been seriously ill, and the company is fully reimbursed for all medical expenses. . . . . . These benefits cost hundreds of millions of dollars each year. It is the company's ten-year-old insistence on giving the best salary to the brothers, the full amount of five insurances and one gold, and various welfare guarantees. The life of the whole family will get better and better. In the Jingdong dry five-year distribution staff, most of the brothers can return to their hometown to buy a set of commercial housing, so that parents can live in the city with their children! Let your children enjoy the same education as the people in the city, and thus change the destiny of their family!
But I must also make a conclusion with everyone: Jingdong Logistics lost more than 2.3 billion in 2018, which is the 12th year of losses. This does not include the internal settlement surplus (Jingdong Retail's internal orders), that is to say, if the internal settlement is deducted, Jingdong Logistics' total loss last year exceeded 2.8 billion. The core reason is that the external quantity is too small and the internal cost is too high. Everyone knows that these two years have been quite difficult for the company for two years. The company has lost more than ten years. If it is so deficient, the money from Jingdong Logistics will only be enough for two years! I believe that all Jingdong distribution brothers do not want the company to close down.
what should we do? There are only two choices in front of you: increase the amount of receipts, increase the company's external income, or reduce the internal cost of everyone's five insurances and benefits to the same level as other express delivery companies in the market. In the face of this difficult time, the company did not hesitate at all: absolutely did not cancel the five insurances and one gold, only lowered the proportion of the provident fund, but still insisted on the average median ratio, because many people still use it in the future. Be responsible for the future of everyone. This choice requires all members to work hard to increase the number of pieces and increase the company's income! This is the original intention of this salary adjustment: the cancellation of the basic salary but a substantial increase in the package. And the improvement of the package can only rely on the delivery staff, there is no other way!
In the past, due to our relatively high welfare and salary, only Jingdong distributors do not need to take the package, just send a piece, maybe this change will lead to some incompatibility and fear of everyone, it does not matter, you only need to work hard to serve our customers. Let consumers serve as their loved ones, and continue to bring surprises and trust to them. Then you only need to say a word when you send the goods every day. "Big brother or grandmother, have you recently sent a parcel to mail? Please call me, please come and pick it up." "Thank you big brother, big sister, uncle, aunt..." If you serve more than 100 customers every day, say 100 sentences every day, stick to 100 days, use everyone's smile, Sincerely and sincerely, with our high-quality service and responsiveness, we will be able to receive users with countless mailings! The income will definitely be much higher than before!
The company's cancellation of the basic salary is not to reduce everyone's salary! In that case, the company will lose, and Jingdong Logistics will only have a closed outcome! In fact, the basic salary of Jingdong distributors is only about 10% of the total salary. On the contrary, only when everyone's salary increases, the company and everyone can live well! At this point, our goal is the same: to jointly increase the income of the company and employees, this is the only goal of this adjustment!
In fact, Jingdong Logistics has been testing in South China for less than half a year. The data the company has seen is that many of the distribution staff have gone up a lot! A particularly good distribution staff can earn four or five thousand a month, and even the highest one has a monthly salary of more than 80,000 yuan! This is impossible under the past salary structure! If a small number of brothers have reduced their wages a little under the new salary structure, it is recommended toPerformanceGood colleagues learn more, learn other people's service attitudes, learn other people's business abilities, and improve their service level. In the past, only the pieces were not included, the income gap was very small. The typical big pot and rice mechanism, the company must break the big pot of rice, so that the brothers with good values and strong ability can earn more and have more room for development! I know that there will be short-term pain in breaking the big pot, but if you can't stand the short pain, you will die!
Brothers, in the face of difficulties, we will find ways to learn to adapt to change! To work hard to serve our customers, as long as everyone is satisfied with our customers, everyone's salary will rise even higher! The company has the ability to provide better benefits!
The company’s initial intentions for everyone are unchanged and will never change! All the company has done, just want Jingdong Logistics to survive, just want to make everyone's life better and longer!
Your east brother
Written in the early morning of April 15, 2019
(Article source: Tencent)